Welcome to Growfirst!
These Terms & Conditions (“Terms”) govern your use of our website, mobile app, and all related services provided by Growfirst (“we,” “us,” or “our”).
By accessing or using our platform, you agree to be bound by these Terms. Please read them carefully before using our services.
1. About Growfirst
Growfirst is a multi-service platform that connects users with verified professionals offering a variety of services — including home maintenance, beauty care, cleaning, repair, and more. We act as a facilitator between users and service providers but do not directly control or own the services offered.
2. User Eligibility
- To use our platform, you must:
- Be at least 18 years old.
- Provide accurate, complete, and up-to-date information during registration.
- Use the platform only for lawful purposes and not for any fraudulent or illegal activity.
3. Account Responsibility
- When you create an account on Growfirst, you are responsible for:
- Maintaining the confidentiality of your login credentials.
- All activities that occur under your account.
- Immediately notifying us of any unauthorized use or security breach.
- We reserve the right to suspend or terminate accounts that violate these Terms.
4. Service Bookings
- Bookings can be made through our website or mobile app.
- Service availability, pricing, and timing are subject to change based on location and provider availability.
- By confirming a booking, you agree to the listed service terms, including charges and policies applicable to that service.
5. Payments
- Payments can be made online (via UPI, debit/credit card, wallet, etc.) or in cash (where available).
- All payment details are handled securely using trusted third-party payment gateways.
- Prices listed on the platform include applicable taxes unless stated otherwise.
6. Cancellations & Refunds
- You may cancel or reschedule a service before the allotted time as per our Cancellation Policy.
- Refunds (if applicable) will be processed within the stipulated period, depending on the mode of payment.
- Cancellation charges may apply for last-minute cancellations or no-shows.
7. Role of Growfirst
- Growfirst acts only as a bridge between users and service providers.
- We do not guarantee the quality, timing, or performance of third-party service providers.
- Any disputes or service-related issues should first be addressed with the concerned provider. However, our support team will assist in facilitating resolutions wherever possible.
8. User Conduct
- You agree not to:
- Misuse, copy, or distribute platform content.
- Engage in illegal, harmful, or abusive behavior toward service providers or staff.
- Attempt to disrupt or hack our platform or systems.
- Violations may lead to suspension or permanent ban from the platform.
9. Limitation of Liability
- Growfirst shall not be held liable for:
- Any direct, indirect, incidental, or consequential damages arising from the use of our services.
- Any loss, damage, or delay caused by third-party service providers.
Use of our platform is at your own discretion and risk.
10. Intellectual Property
All trademarks, content, graphics, and materials on Growfirst are the property of the company.
You may not copy, reproduce, or distribute any part of our platform without prior written permission.
11. Changes to Terms
We may update or modify these Terms at any time without prior notice.
Continued use of our platform after such updates constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City/State].
13. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Adress : 201 Yoshodeep Opposite heera Panna Mall Oshiwara Jogeshwari West Mumbai Maharashtra IND 400102
Email Address : info@Growfirst.org
Phone Number : (+91) 8828381880